All,
I tend to agree with Mike's suggestions.
My comment is to give those a break if not being able to cancel
reservation 12 hours ahead is due to a sudden failure in the equipment in
a previous step. The student can easily produce a justification in this
case and then he/she will not get panelized. The reason behind this
that some students may be doing more routine procedures and there is
little chance of failure, and they reserve multiple pieces of equipment
over a shorter time span.
My other suggestion is to email the advisor immediately when an incident
happens.
Xianfan
At 08:52 PM 8/28/2010, capano@ecn.purdue.edu wrote:
All,
It is not at all clear to me why we need a bureaucratic solution to
this problem, and setting up a small committee to deal with it is a
bureaucratic solution. The situation Dave Janes describe is
largely
correct. Students hedge their bets and schedule multiple slots
for
equipment because they cannot predict how quickly earlier
processing
steps will be successfully completed. It's logical, but creates
unnecessary delays and is inconsiderate of other users.
I would like to see the following policy implemented:
1. Signing up for any piece of equipment implies a commitment to
pay
for the time scheduled unless cancelled at least 12 hours before
the
start time reserved.
2. Missed reservations
First offense: loss of privileges for 5
days.
Second offense: loss of privileges for one
month.
Third offense: loss of privileges.
Part of our problem is the "three strikes" culture. I
favor an
environment where all of us are accountable for our actions and we
accept the responsibility to conduct ourselves in a manner suitable
for a share-user facility FROM THE START. The culture Dave
described
has been in place as long as I've been here (1997). This culture
will
only change if we install a new culture with well-defined
guidelines
and real consequences. Telling the faculty that one of their
students
missed a reservation is a complete waste of time. Let's take
real
action!
Mike Capano
Quoting "David B. Janes" <janes@ecn.purdue.edu>:
Dimitri,
A small group to address this specific issue sounds like a good
idea
-- this could certainly address the short-term issues.
Involvement
by the faculty advisor has been an important part of the process
used by the disciplinary sub-committee, and I suggest that we
include that also.
In the longer term, I think that we need to update our policies re
equipment sign-up and cancellation, so that it's clear to everyone
what is expected.
Dave
Peroulis, Dimitrios wrote:
Dave,
Thanks for your email. Besides Eric's and Steve's suggestions,
there was also a proposal from me yesterday.
As for the P&P committee handling the issue, I believe it is a
bit
too big to handle this. The P&P only gets together once a month
or
so and many times there are irresolvable conflicts for faculty
(e.g. teaching - that was the case for me last semester). On the
other hand, the subcommittee that handles violations (headed by Tim
Fisher) is much smaller and has meetings on a need-to-discuss basis
when a problem arises. I believe we need to handle this issue that
way.
Thanks
Dimitri
-----Original Message-----
From: bnc-faculty-all-list-bounces@ecn.purdue.edu
[
mailto:bnc-faculty-all-list-bounces@ecn.purdue.edu] On Behalf
Of
David B. Janes
Sent: Saturday, August 28, 2010 3:56 PM
To: Jeff Goecker
Cc: Weaver, John R; BNC Faculty
Subject: Re: [Bnc-faculty-all-list] Coral Reservation Abuse -
ACTION REQUESTED - on behalf of John Weaver
BNC Faculty Colleagues:
As part of this thread, Eric and Steve have made suggestions
regarding how to rectify the situation. I would like to point
out
that the Policy and Procedures committee has discussed this general
issue several times in the past (although not the specific recent
situation addressed in John's email). While "suspend
privileges"
or "charge the account even if the equipment is not used" may
be
valid approaches in some situations/equipment, there are legitimate
cases where a reserved slot cannot be used. For example, in
many
processes, a number of pieces of equipment are needed in sequence;
if one piece of equipment is down, there is no use for the next
piece of equipment. Likewise, if a prior processing step does
not
work properly. Couple this with the fact that we have a number
of
time-critical process steps, and there will be unavoidable times
where a sign-up slot would not be used - and would not likely be of
use to other people (since they would not have time to perform the
prior processing steps).
That being said, the situation described in John's email is way
beyond these circumstances. Please discuss the situation with your
students -- particularly those who have been frequent violators.
I view this as one of several "citizenship" issues that we have
at Birck
-- other issues include mis-use/breakage of equipment, failure to
clean up after one's self, and use of other groups' specialty
chemicals/supplies without permission and/or without contributing
to replacement costs.
By way of cc, I will ask John and/or Jeff to provide a copy of the
spreadsheet (omitted from the original email),
As I said in an earlier email, we have put the P&P committee on
indefinite hold -- primarily due to lack of participation by
faculty. If you would like to participate in shaping BNC lab
access and safety policies, the P&P committee would be an
excellent
venue.
Dave
Jeff Goecker wrote:
BNC Faculty
>>>
I need your help on a situation
that is impacting the ability of
researchers to use the BNC equipment. We are beginning to
reach
epidemic proportions of people reserving equipment and not using
the equipment and not cancelling their reservations so that
>>> someone else can use
that equipment. This practice causes false
bottlenecks and leaves the
equipment unused. In the first 8 weeks
of this fiscal year, we have had 1165 incidents.
An example is one user who has 20 unused and not canceled
reservations on the MJB-3 aligner in 8 weeks that’s 2 ½ unused
>>> reservations every
week. This is a very highly used piece of
equipment, and we are receiving
complaints that this equipment is
not available. This same user has 12 unused and not canceled
reservations on the CHA evaporator another critical piece of
>>> equipment.
The CHA evaporator has had 82 unused and not canceled reservations
in the last 8 weeks, more than 10 per week.
Please ask your students to be more courteous to the other
researchers in the BNC. The attached spreadsheet shows those
users with at least
8 unused and not cancelled reservations in the past 8 weeks by
Coral user name. I have also highlighted incidents where one
user
had at least 8 unused and not cancelled reservations on a
particular piece of equipment.
While it is understood that there are legitimate incidents where a
user reserves a piece of equipment but cannot use it, this
happening at a very high frequency is more likely abuse.
Thanking you for your consideration,
John
*/John R. Weaver/*
*/Facility Manager/*
*/Birck Nanotechnology Center/*
*/Purdue University/*
*/(765) 494-5494/*
*/jrweaver@purdue.edu/*
*/
/*
----------------------------------------------------------------------
--
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Xianfan Xu, Professor
School of Mechanical Engineering
Birck Nanotechnology Center
Purdue University
West Lafayette, IN 47907
Phone: (765) 494-5639
Fax: (765) 494-0539
Email: xxu@ecn.purdue.edu
http://widget.ecn.purdue.edu/~xxu